Question 1

What is concierge medicine?

Accepted Answer

Concierge medicine is a model of care built around a direct, ongoing relationship between physician and patient. You have a single named doctor who knows your history, is available when you need them, and is never rushing to the next appointment. It is medicine as it should be practised.

Question 2

How is The Private Physician different from a standard private GP?

Accepted Answer

A standard private GP operates in much the same way as the NHS but with shorter waiting times. Here, you see the same physician every time. Appointments are unhurried. Your physician knows your history, your medications, your family context. That continuity is what changes outcomes.

Question 3

How quickly can I be seen?

Accepted Answer

Same-day appointments are available for clinic, home visits, and video consultations. In most cases we can see you within hours of your call. Urgent matters are prioritised immediately.

Question 4

Where are you based?

Accepted Answer

Our clinic is at 96 Harley Street, London W1G 7HY. We also see patients at home across central London, and by video or telephone from anywhere in the world.

Question 5

Do you offer home visits?

Accepted Answer

Yes. Home visits are a core part of what we do. Your physician comes to you anywhere in central London, typically within two to four hours of booking. The consultation is exactly the same standard as a clinic appointment.

Question 6

What areas of London do you cover for home visits?

Accepted Answer

We cover central London including Mayfair, Knightsbridge, Chelsea, Kensington, Belgravia, Marylebone, St John's Wood, Notting Hill, and surrounding areas. If you are outside these areas, contact us and we will do our best to accommodate you.

Question 7

How is payment handled?

Accepted Answer

Payment is taken at the time of booking or after your appointment depending on the service. We accept all major credit and debit cards. Invoices are provided for insurance claims or corporate billing.

Question 8

What happens if I need to cancel or reschedule?

Accepted Answer

You can cancel or reschedule via your patient portal or by contacting us directly. We ask for at least four hours notice for home visits and two hours for clinic appointments where possible.

Question 9

How do I get my test results?

Accepted Answer

Results are reviewed by your physician personally and communicated to you directly, usually by secure message or a follow-up call. You will never receive an unexplained result without context.

Question 10

What does a membership include?

Accepted Answer

Membership gives you priority access to your named physician, same-day availability, an annual health review, and ongoing continuity of care. The specifics depend on the plan you choose. All plans are designed around a long-term relationship, not transactional appointments.

Question 11

Is there a minimum commitment for membership?

Accepted Answer

There is no minimum commitment. Memberships are billed annually or quarterly and can be cancelled at any time. We ask for 30 days notice before the next billing date.

Question 12

How do I become a member?

Accepted Answer

Contact us by phone or through the website to arrange an introductory conversation. There is no obligation. We will explain how the practice works and help you choose the right plan for your needs.

Question 13

What happens in a health screening?

Accepted Answer

A health screening includes a comprehensive panel of blood tests, a physical examination, and a face-to-face consultation with your physician to review your results in detail. It is not a tick-box exercise. Every result is interpreted in the context of your history, lifestyle, and risk profile.

Question 14

What blood tests are included in a health screening?

Accepted Answer

The screening includes a full blood count, metabolic panel, liver and kidney function, thyroid function, lipid profile, HbA1c, inflammatory markers, iron studies, vitamin D, B12, and folate. Additional tests such as hormonal panels or tumour markers can be added depending on your clinical picture.

Question 15

Do you see children?

Accepted Answer

Yes. We see children and young people as part of family-based care. Paediatric consultations are conducted with the same thoroughness and continuity as adult appointments.

Question 16

Can you prescribe medication?

Accepted Answer

Yes. Your physician can prescribe privately during or after any consultation. Prescriptions can be sent electronically to your preferred pharmacy or collected from our Harley Street clinic.

Question 17

Do you provide fit-to-fly certificates?

Accepted Answer

Yes. We provide fit-to-fly assessments and certificates for patients requiring medical clearance for travel. This can be arranged as a clinic appointment or home visit.

Question 18

Can you arrange a second opinion?

Accepted Answer

Yes. We can arrange formal second opinion consultations with specialist consultants across all major disciplines. Contact us to discuss your specific needs.

Question 19

Do you accept international patients visiting London?

Accepted Answer

Yes. We regularly see international patients visiting London for leisure, business, or medical purposes. Arabic language consultations are available. Contact us before your arrival and we will arrange everything.

Question 20

Can I join if I am not based in London?

Accepted Answer

Yes. Many of our patients are based outside London or travel frequently. Video consultations, remote monitoring, and coordination with local specialists make it possible to maintain continuity of care from anywhere.

Question 21

Do you speak Arabic?

Accepted Answer

Yes. Dr M is a fluent Arabic speaker. Consultations can be conducted entirely in Arabic if preferred.

Question 22

What is medical repatriation?

Accepted Answer

Medical repatriation is the process of arranging a patient's return to the UK from abroad when they are unwell or injured. We coordinate the clinical assessment, travel logistics, insurance liaison, and receiving care on arrival. It is a physician-led service from start to finish.

Question 23

Is my information confidential?

Accepted Answer

Absolutely. All patient information is held under strict medical confidentiality and in full compliance with UK GDPR. Your records are never shared with third parties without your explicit consent. We do not share data with insurers, employers, or anyone else unless you ask us to.

Frequently Asked Questions

About The Private Physician

What is concierge medicine?

How is The Private Physician different from a standard private GP?

Appointments

How quickly can I be seen?

Where are you based?

Do you offer home visits?

What areas of London do you cover for home visits?

How is payment handled?

What happens if I need to cancel or reschedule?

How do I get my test results?

Membership

What does a membership include?

Is there a minimum commitment for membership?

How do I become a member?

Services

What happens in a health screening?

What blood tests are included in a health screening?

Do you see children?

Can you prescribe medication?

Do you provide fit-to-fly certificates?

Can you arrange a second opinion?

International Patients

Do you accept international patients visiting London?

Can I join if I am not based in London?

Do you speak Arabic?

Repatriation

What is medical repatriation?

Privacy

Is my information confidential?

Find the right appointment

Ways to be seen

Private care in London

Tests & preventative care

Areas we treat